FAQ - Help Center—Knowledge Base and FAQ

FAQ Articles

Can I send faxes to an international fax number?: At this time, you cannot send international faxes using Fax Thru Email, with the...
How much am I charged for incoming faxes?: You are only charged for incoming faxes if you have a toll-free number. Otherwise, you...
What is Fax Thru Email?: Fax Thru Email provides you with your very own fax number and enables you to send fax...
Can I cancel my Fax Thru Email account and purchase a new one with the same fax number?: No, you cannot get the same fax number if you cancel your account and open a new one....
What are the system requirements for Fax Thru Email?: The service is a Web-based application that lets you send fax messages from the...
How am I billed for faxes to an 800 number?: All outgoing faxes and incoming faxes sent to an 800 number are billed per minute....
What file formats does Fax Thru Email support?: These are the outgoing file types that Fax Thru Email supports. You can send these...
What is a trusted site?: A trusted site is a Web site that you trust not to damage your computer. If you set...
Can I choose my Fax Thru Email fax number?: No. We do not offer the ability to select a specific fax number when purchasing or...