Frequently Asked Questions

Web-Based Email Articles

Why can't I access Web-Based Email?

You may not be able to access the application because your security settings are set...

What is Light Web-Based Email?

Light Web-Based Email is the light version of the Web-Based Email client that can be...

How do I Back up my Web-Based Email Account?

You can back up your Web-Based Email account by downloading your inbox to another...

I Cannot Read my Email Messages

You may need to change your firewall or pop-up blocker security settings in order for...

Sending Text Messages From Web-Based Email

You can compose and send text messages to recipients in your Web-Based Email address...

How do I use a Letterhead in Web-Based Email?

The letterhead feature in Web-Based Email allows you to imprint your company’s...

Blocking and Allowing Email Addresses and Domains in Web-Based Email

Blocking an email address (example@example.com) or domain name (example.com) treats...

Changing Norton Security Settings to Allow Web-Based Email

To utilize all the features of Web-Based Email, you need to change your firewall...

To Clear Your Browser's Cache

To clear your browser's cache, log out of your Web-Based Email account and any other...

What are the system requirements for Web-Based Email?

The supported browsers for Windows are: Microsoft Internet Explorer 6.0...

Changing ZoneAlarm Security Settings to Allow Web-Based Email

To utilize all the features of Web-Based Email, you need to change your firewall...

Changing eTrust EZ Firewall to Allow Web-Based Email

To utilize all the features of Web-Based Email, you need to change your firewall...

Changing Proxomitron to Allow Web-Based Email

To utilize all the features of Web-Based Email, you need to change your firewall...

Changing Kerio Software to Allow Web-Based Email

To utilize all the features of Web-Based Email, you need to change your firewall...

Why is my POP3 account not working with Windows Vista?

On some networks, Windows Vista may not allow you to download large email messages or...

How do I access my Web-Based Email account?

You can log on to your Web-Based Email account from your Web browser by going to the...

Email Account Limitations

Through the course of using your Web-Based Email account, you may encounter the...

Why can't I access Mobile Mail?

You may not be able to access the Mobil Mail application because your security...

What is Mobile Mail?

Mobile Mail is an Internet-based email system that you can access from a Web browser...

What is the calendar for in Web-Based Email?

Web-Based Email includes a basic calendar that you can access by clicking the Calendar...

Does Web-Based Email have a spell checker?

Yes. The Web-Based Email spell checker highlights any unknown, repeated, or seemingly...

What are message filters?

Message filters in Web-Based Email allow you to set up rules that check your incoming...

Sending a Carbon Copy of Email Messages to other Addresses

You can set up your email account to send a carbon copy of all email received by this...

What is the Image Paste feature in Web-Based Email?

If you are using Internet Explorer, you can enable the Image Paste ActiveX control so...

Customizing Your Action Bar

You can add buttons to your Action Bar at the top of your List view and Message View...

What is Web-Based Email?

Web-Based Email is an Internet-based email system that lets you send and receive email...

Configuring Microsoft Outlook to use a Secure Connection (SSL) for Outgoing Messages

Secure Sockets Layer (SSL) are cryptographic protocols that provide secure...

Configuring Microsoft Outlook Express to use a Secure Connection (SSL) for Outgoing Messages

Secure Sockets Layer (SSL) are cryptographic protocols that provide secure...

Configuring Mozilla Thunderbird to use a Secure Connection (SSL) for Outgoing Messages

Secure Sockets Layer (SSL) are cryptographic protocols that provide secure...