Frequently Asked Questions

General Articles

Traffic Facts Quick Reports

Any report can be run as a quick report from the Traffic Facts home page, using a...

What happens to my current stat info if I upgrade to Traffic Facts?

If you upgrade to Traffic Facts and already have a hosting account with us, only six...

Traffic Facts Data Definitions

The following terms are used within Traffic Facts. These definitions also exist on...

What is Traffic Facts?

About Traffic Facts Traffic Facts adds a new dimension to how you develop and...

What is a conversion in Real Time Traffic Facts?

When a visitor clicks on an advertisement, certain information is sent to the browser....

Is real time-data available immediately in Traffic Facts?

No. Because we capture exit page information, we have to wait for a few minutes to...

Does using real-time stats slow down page loads on my site?

Yes. Up to 0.1 seconds are added to the load time of a page. This time may vary with...

What's the difference between the standard stats package and Traffic Facts?

Traffic Facts adds the following powerful new features to your standard stats package:...

How do I log out of Traffic Facts?

The automatic session timeout period for Traffic Facts is thirty minutes. When the...

Viewing Your Site from Traffic Facts

You may view your hosted Web site directly from Traffic Facts at any time by clicking...

Is real-time data available on the same day in Traffic Facts?

Yes. Data shows up in the reports about 30 minutes after the client has left the site,...

What is the benefit of Real Time stats over traditional Traffic Facts?

Real Time stats allow you to view reports of activity in near 'real time' so that the...

Do Real Time stats in Traffic Facts capture the same data as traditional Traffic Facts?

No. Real Time stats are not able to capture bytes or files transferred. It runs on the...

What happens if I remove my primary domain Traffic Facts account?

You can set up separate Traffic Facts Accounts for each subdomain and aliased domain...

How do I add Traffic Facts to my hosting account?

To Add Traffic Facts to Your Hosting Account Log in to your Account Manager ....

Changing Your Traffic Facts Password

For security reasons, it is important to keep your Traffic Facts account password...

What are the requirements of adding Traffic Facts to my subdomain or aliased domain?

You can set up separate Traffic Facts Accounts for each subdomain and aliased domain...

Adding Traffic Facts to a Subdomain or Aliased Domain

You can set up separate Traffic Facts Accounts for each subdomain and aliased domain...