Frequently Asked Questions

Configuring Articles

Installing Tomcat on your Windows virtual dedicated hosting account

Tomcat is an application server used to execute Java code contained both in Java...

How do I install software on my Windows virtual dedicated server?

To install software on your server, you can log in to your Windows dedicated server...

How do I configure Smarthost on my Windows server using Mailenable?

To configure Smarthost on a Windows server using MailEnable: Log in to your...

How do I configure Smarthost on my Windows server using Internet Information Services(IIS) SMTP?

To configure Smarthost on your windows server using IIS SMTP: Log in to your...

Can I partition my Windows Dedicated or Virtual Dedicated Server?

No. We do not allow customers to partition their servers.

Rebooting Your Windows Virtual Dedicated Server

You can reboot your server using the Virtual Dedicated Hosting Manager. To Submit...

What is Bandwidth Overage Protection?

Bandwidth Overage Protection shields you from bandwidth overage charges by...

How Long Does it Take to Setup My Virtual Dedicated Server?

It may take up to 24 hours for the server option to appear in your account. Once this...

What can I install on my Windows virtual dedicated server?

You may install anything you want to on your virtual dedicated server—as long as...

Can I install a control panel other than Plesk on my virtual dedicated server?

Yes, you can purchase and install any control panel on your virtual dedicated server.

Are there any restrictions on the content I can keep on my virtual dedicated server account?

As long as the material does not violate the regulations listed in the license...

Can I turn off PHP safemode on my Windows virtual dedicated server?

By default, Plesk sets PHP to "safemode" during installation. To take PHP...

Installing MSDE on a Windows Virtual Dedicated Server

The following only applies to Windows Virtual Dedicated Servers. While the MSDE is...