Frequently Asked Questions

Plesk 8.0 Articles

Accessing Plesk on Your Virtual Dedicated Server

The Plesk control panel enables simple, convenient management of your dedicated...

Do you disable any Plesk features on your virtual dedicated servers?

The VPN and Firewall Plesk options are disabled on all of our virtual dedicated...

Setting up a Domain in Plesk

Using Plesk, you can add a domain to your dedicated or virtual dedicated server. In...

Adding a Client in Plesk

You can create additional clients in Plesk so that other users can log in and access...

Unlocking Your Plesk Account

Following a number of unsuccessful login attempts, Plesk locks your user account for...

I upgraded Plesk, why isn't my correct Plesk license displaying?

After you purchase an upgrade for Plesk, you need to log in to Plesk on your server...

Why can't I log in to Plesk Webmail?

If your password is rejected when you log in to Webmail, your email may be disabled....

Can I brand the Plesk interface with my own logo?

Plesk allows you to brand the interface with your own logo. This will replace the...

How do I access MySQL using SSH with Plesk installed?

To Access MySQL Using SSH with Plesk installed Log on to your server....

Setting up an Email Account in Plesk

You can use Plesk to set up POP3 email accounts for your domain. To Set Up Email...

Where can I find more information about Plesk?

For comprehensive Plesk documentation, please visit the SWsoft Web site....

Retrieving Plesk Passwords From MySQL

If you have multiple users on one Plesk account and need to FTP content without...

What if I Can't Connect to FTP Through Plesk?

If your FTP connection through Plesk fails, here are a few things you can do to...

Can I use FrontPage 2002 Server Extensions with my Linux Plesk hosting account?

As of June 30, 2006, the Microsoft FrontPage 2002 Server Extensions for UNIX/Linux...

How do I Customize Script Dir on my Virtual Dedicated/Dedicated Hosting Plesk Servers?

Plesk configures the httpd.include file for each domain for overall site security. As...

How do I add a mailing list in Plesk?

To add a mailing list in Plesk Log in to Plesk as "admin."...

Why is Webmail in Plesk 8.1 for Fedora Core 4 and CentOS 4 not working?

Symptom: Webmail in Plesk 8.1 for Fedora Core 4 and CentOS 4 doesn't work as...

Getting Started With Your Linux Virtual Dedicated Server Using Plesk 8.0

This guide will assist you in getting started with your Linux Virtual Dedicated Server...

How do I rebuild qmail's queue if it is damaged or consists of a lot of spam messages?

You can recreate qmail's queue, but all current messages will be removed from the...

How do I View Messages in the Qmail Queue?

You can view all messages in the email queue. To Display all Messages in the Email...

Why can't I see the IP Addresses that I purchased for my server in Plesk?

Use the "Reread IP" function in Plesk to display your new or additional IP...

Upgrading to Plesk on Your Virtual Dedicated Server

If you previously purchased your virtual dedicated server without a control panel, you...

Changing Your Plesk Login Lock Time

To Change the Login Lock Time for Your Plesk Control Panel Open a Web browser...

Setting up Your SSL Certificate in Plesk for Linux

Once your certificate has been issued, you will receive an email message containing...

How Do I Upgrade my Linux Dedicated Server to Plesk 8.0?

If you have a Fedora Core 2 dedicated Linux server, you can upgrade to Plesk 8.0 and...