Getting Started - Help Center—Knowledge Base and FAQ

Getting Started Articles

Setting up Your Hosting Account: Thank you for your hosting purchase. After you purchase a hosting plan, you need to...
Choosing a Hosting Plan: In order to choose the right hosting plan, you’ll need to consider a few things:...
What Does it Mean to Host a Domain?: Hosting (also known as Web site hosting or Web hosting) is the business of housing,...
Canceling Your Hosting Account: Canceling your hosting account will delete all of your Web site files that you have...
How Do I Log in to My Account Manager?: You can manage many of the settings for your products and services from within your...
Changing Your Hosting Account Password (FTP Password): If necessary, you can use the Hosting Control Center to change the password for your...
Which Forms of Payment Can I Use for my Hosting Account?: Currently, we accept credit cards and wire transfers for all of our hosting accounts....
Upgrading Your Hosting Account: If you find that you need additional space, bandwidth, or features for your Web site,...
Where Can I Find My Customer Number?: You can find your customer number in the Customer Info & More area of your Account...
Activating Your Hosting Account: Thank you for your hosting purchase. After you purchase a hosting plan, you need to...
What does it mean to host a domain?: Hosting (also known as Web site hosting or Web hosting) is the business of housing,...
Moving a File from One Directory to Another Using the File Manager: To move a file in your hosting account from one directory to another using the Hosting...
Why should I not use FTP to upload my Web site if I am using FrontPage?: If you are using FrontPage to build your Web site and you upload or delete content...
Retrieving Your Customer Number or Password: To log in to your account you need to have your customer number and password. If you...

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