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Frequently Asked Questions

General FAQ Articles

What software do you install on your Linux hosting servers?

This is the Web software, and versions, on our Linux hosting servers: Operating...

What is the absolute path for my Linux hosting account?

This is the absolute path for your Linux hosting account:...

Do Your Hosting Accounts Support Streaming Video?

No, we do not support streaming video. Streaming video is content that people can...

How Many Folders Can I Create in the Root Directory of My Deluxe Hosting Account?

The number of files and subdirectories in a given directory should be limited to a...

Explanation of Hosting-related User Accounts

During your hosting account purchase, set up, and management, you create a number of...

Who Needs a Dedicated IP Address?

Most shared hosting users have little need for a dedicated IP address. However, a...

What is Bandwidth?

Bandwidth is a measurement of the amount of data allowed to pass between a...

How is my bandwidth usage calculated?

Bandwidth usage is a measure of Web site traffic. It is comprised of two traffic...

How Do I Add a Dedicated IP to my Shared Hosting Account?

To add a dedicated IP to your shared hosting account: Go to your hosting...

Adding Bandwidth to Your Account

Bandwidth is a measurement of the amount of data allowed to pass between a...

Do Your Hosting Accounts Support RSS Feeds?

Yes, our hosting accounts support RSS feeds. Using ASP or PHP, you can import RSS...

Transferring Your Hosting Account

You can transfer your Web site hosting from your existing hosting provider to our...

What is a Dedicated IP?

A dedicated IP (Internet Protocol) is a unique Internet address dedicated exclusively...

Can I configure MIME types on my Linux Hosting Account?

You can configure MIME types on your Linux hosting account using a .htaccess file....

Can I Order Web Hosting Even Though I Do Not Live in the United States?

You can order Web hosting even though you don't live in the United States, unless you...

Can I Run Scripts on my New Hosting Account Before Repointing the Domain Name Server (DNS) From my Old Server?

No, there is no true path to the server, but you can add your IP address and Web site...

What is the Order of Precedence for the Default Files on my Linux Hosting Account?

The order of precedence for the default files on your hosting account depends on the...

Switching Your Hosting Account Operating System

If you find that you need to switch the operating system of your hosting account, you...