Frequently Asked Questions

Why aren't my email messages being sent on my dedicated or virtual dedicated server?

Last Updated: May 7, 2007 10:59 AM

All outbound email from a dedicated server must use this relay server:

k2smtpout.secureserver.net

Our dedicated servers have an outbound email limit of 1000 messages per day. If you need to send more than a 1000 emails per day, please call customer support or open a support ticket to request a higher limit.

If you try to send more than a 1000 emails in one day, your remaining email messages (those over the 1000 limit) will be sent the following day.