Help Center

Version 2.0

• Creating Your Web Site
• Uploading Your Web Site (FTP)

Related Articles

• Using gFTP to Upload Your Site
• Using Microsoft Publisher to Upload Your Web Site Content
• Using Dreamweaver to Upload Your Site
• What is SSH?
• Why would I need additional FTP users?
• Can I use SSH to connect to my shared hosting account?
• Uploading Files to Your Web Site
• Using Fetch to Upload Your Site

I Uploaded My Files, Why Isn't My Web Site Displaying?

If your Web site isn't displaying after you have uploaded your files, check the following items:

• Verify that you uploaded your files to the appropriate directory. Some FTP clients will ask for a "Home" or "Start" directory. Our hosting service does not require this. Make sure that you left the box blank. If the client requires a value, enter a single forward slash (i.e., /) for Linux accounts and a single forward slash followed by your hosting name (i.e., /<user name>) for Windows accounts.

NOTE: When publishing or editing with FrontPage, it will automatically place the folders in the correct location.

• Make sure that you named the first page of your Web site "index.htm" or "default.htm."
• Ensure that your DNS is pointed correctly.
• If all of the above are correct, try refreshing your Web browser.