Help Center

Version 2.0

• Domain Registration
• Managing Your Domain

Related Articles

• What is masking and how do I set it up for my domain?
• Why Did All of My Options Disappear When I Set Up Domain Name Forwarding?
• Creating SRV Records for Domains
• Locking and Unlocking Your Domain Name
• Granting AccountExec Access to Domain Folders
• Creating a .csv File of Your Domain List
• Modifying Your Contact Information for Your Domain
• What is a .csv File?

Accepting an Account Change

If an account change has been initiated for a domain name to be moved to your customer account, first check your email for the account change notification email.

To Accept an Account Change

1. Go to our home page and click My Account.
2. Create an account if you do not already have one, or enter your log in name (or customer number) and password, and then click Secure Login.
3. Click Pending Account Changes
4. Click Accept Account Change (upper right-hand corner), and then enter the following information, which can be found in the account change notification email you received, in the appropriate fields:
   
   • Transaction ID
   • Security Code
5. Click Continue and then proceed through the shopping cart to complete the free transaction.

Note: If the Change of Account is not completed within 10 days, the transaction ID and the security code will expire.