Help Center

Version 2.0

• Domain Registration
• Managing Your Domain

Related Articles

• What is masking and how do I set it up for my domain?
• Why Did All of My Options Disappear When I Set Up Domain Name Forwarding?
• Creating SRV Records for Domains
• Granting AccountExec Access to Domain Folders
• Creating a .csv File of Your Domain List
• Modifying Your Contact Information for Your Domain
• What is a .csv File?
• Creating and Forwarding a Subdomain

Locking and Unlocking Your Domain Name

We securely manage your domains, and automatically keep your domains locked at the Registry level. When a domain is locked, no one can transfer your domain to another Registrar or account.

We automatically unlock and re-lock your domain in order to accommodate domain management tasks such as updates to your nameserver information and contact information.

If you need to transfer your domain or change accounts, you must manually unlock your domain name. It can take up to fifteen minutes to unlock your domain.

To Manually Unlock Your Domain Name Using the NEW Domain Control Center

1. Log in to your Account Manager.
2. From the Domain Names menu, select Manage Domains. The Domain Control Center opens.
3. In your list of domain names, use the checkboxes to select the domain name(s) that you want to unlock.
4. Above your list of domains, click Locking.
5. Select Unlock, based on what action you want to take for the selected domains.
6. Click OK.