Frequently Asked Questions

Creating a Survey

Last Updated: August 20, 2007 10:26 AM

You can use Express Email Marketing to create a survey, using a variety of question formats (such as drop-down, text entries, and numeric).

To create a survey, use the instructions below.

  1. Log in to your Account Manager.
  2. In the My Products section, click Express Email Marketing.
  3. On the Express Email Marketing page, click Open Express Email Marketing for the account you want to use.
  4. From the Survey Builder menu, click Create Survey.
  5. Select whether to create a blank survey, or to create a new survey based on a previously designed one, then click Next.
  6. In the Survey Name field, enter a name for your survey (required).
    In the Survey Title field, enter a title for your survey (required).
  7. In the Survey Return Link URL field, enter a full Web site address as a link on the survey (for example, http://www.best-widgets.com) (optional).
    In the Survey Return Link Text field, enter the text to display in place of the URL (optional).
    In the Survey Completion Text field, enter the text you would like displayed (limit 255 characters), then click Next.
  8. To add questions to the survey, click Add New Question.
    Select the type of question you would like to include.
    Enter the question you would like to include (this exact process will vary depending on the question format you selected), then click Next.
  9. Repeat Step 8 until you have added all of your questions to the survey.
  10. To publish the survey and create a survey link, click Publish Survey.