How do I resolve QuickBooks errors that occur while trying to access the QuickBooks Company Data File?
When you set up QuickBooks Integration, you are setting it up to work with a particular Company Account within Quick Books. If you open QuickBooks and then open a different company file and try to run the data transfer, you will get an error. If you deactivate and then reactivate QuickBooks integration without deleting the first configuration file, you will get an error.
To resolve these types of errors:
- Disable the QuickBooks integration in Quick Shopping Cart.
- Open QuickBooks with the company file you want to use.
- Delete the existing company data file from the Quick Shopping Cart QuickBooks Web Connector.
- Enable and set up the QuickBooks Integration in Quick Shopping Cart again.
Enabling QuickBooks Merchant Account Services
Another error that may appear is:
In order to complete this request, the company data file has to be subscribed to QuickBooks Merchant Account Services. QuickBooks error message: The company file is not enabled for Merchant Services.
The following steps will need to be completed within your QuickBooks company file in order to resolve this error message.
- Go into the 'Customers' menu in QuickBooks.
- Select 'Add Credit Card Processing > Learn About Processing Options'.
- Click OK to let QuickBooks open a Web browser window.
- Click the green 'Activate' button.
- Click the 'Activate' button next to the type of QuickBooks Merchant Services account you have.
- Enter the login information for the QuickBooks Merchant Services account and login. It will now indicate that the QuickBooks company file is set up for QuickBooks Merchant Services.