Why is QuickBooks showing duplicate Quick Shopping Cart sales receipts?
Last Updated:
April 27, 2007 12:38 PM
You may have deactivated and then reactivated QuickBooks integration in Quick Shopping Cart.
When you transfer sales receipts to QuickBooks, Quick Shopping Cart keeps a log of the receipts transferred. If you deactivate QuickBooks Integration, Quick Shopping Cart deletes this log.
When you then reactivate and configure the receipt import date to import historical receipts, Quick Shopping Cart may send duplicate receipts that are already in QuickBooks because it no longer has the log of receipts that were already sent.
In order to correct this, you need to void one set of the duplicate receipts in QuickBooks.