Frequently Asked Questions

Why is My PayPal Account Blocking Payments From Un-encrypted Buttons?

Last Updated: June 12, 2007 11:37 AM

"The seller accepts encrypted website payments only. You cannot pay the seller through un-encrypted buttons. Please contact your seller for more details."

If your customers are getting the error message listed above during checkout from your Quick Shopping Cart™ storefront, you can turn off the PayPal Encrypted Website Payments feature in your PayPal account profile:

To Turn off the PayPal Encrypted Website Payments Feature

  1. Log in to your PayPal account.
  2. Click Profile.
  3. From the Selling Preferences column, click Website Payment Preferences.
  4. In the Encrypted Website Payments section, select Off.
  5. Click Save.