Updating Your MX Records
If you are hosting a domain with us but have your email account hosted elsewhere, you need to modify your MX Records in your Account Manager.
MX Records control where email that is sent to your domain will go. You only need to modify your MX Records if you host your domain with us and host your email account somewhere else. If you make a mistake, you can restore your default MX Records.
To Update Your MX Records Using the New Domain Control Center
- Log in to your Account Manager.
- In the My Products section, click Manage Domains. The Domain Control Center opens in a new window.
- In your list of domain names, click the domain name that contains the MX record you want to change. The Details for the selected domain display.
- In the Total DNS Control section, click Total DNS Control and MX Records. The DNS Manager opens in a new window. For help with any of the fields, click the ?.
- Under MX (Mail Exchangers), click Edit for the MX record you want to modify.
- From the Select the Priority Value list, select the value.
- In the Enter a Host Name field, type your domain name, @, or www, depending on your preference. For more information about the values you can type in this field, click the ? located to the right of the field.
- In the Enter Goes To Address field, type the mail server's address.
- From the Select TTL Value list, select a time increment.
- Click Continue, and then click Update.
NOTE: For security purposes, the request to add, update, or delete an MX record must be verified with a response to the MX Record Change verification message before the MX record is added.
NOTE:You cannot set up your domain name to use more than one Mail Server at a time. If you have an email account through another email provider and then change your MX record to point to our mail server, you will no longer have access to your email account. Please verify that this is an action you want to take before making MX Record changes.