Frequently Asked Questions

Overview of the Certified Domain Verification Process

Last Updated: September 26, 2006 4:52 PM

The Certified Domain validation process is as follows:

  • Certified Domain request — The requestor enters the Certified Domain control panel, types in the domain name for which the certificate is being requested and enters applicable contact information.
  • Whois lookup — PTGWebDomains.com reviews the information listed in the Whois database. Domain authorization email messages are sent to the domain’s registrant, administrative and technical contacts.
  • Domain authorization — The domain administrators — i.e., the domain's registrant, administrative and technical contacts as listed in the Whois database — approve or deny the Certified Domain request. If approved, the request proceeds to the next step. If denied, the certificate request is denied.

    Note: All of the contacts must approve the request in order for PTGWebDomains.com to continue processing the Certified Domain request.

  • Fraud screening — PTGWebDomains.com performs a fraud screening procedure for the domain in the Certified Domain request. If fraud is suspected, a more meticulous fraud review is applied to the process. If PTGWebDomains.com determines that the domain is fraudulent, the Certified Domain request is denied.
  • Telephone verification — Upon the requestor's prompt — in the Certified Domain control panel — PTGWebDomains.com calls the phone number provided by the requestor. Once connection is established, an automated message plays a message containing a PIN, which the requestor must enter in the Certified Domain control panel in order for PTGWebDomains.com to complete the validation process and issue the Domain Origination Certified seal.
  • Issuance — The Domain Origination Certified seal is issued. A computationally generated Domain Origination Certified seal is added to the Whois listing for the domain in question. The requestor may add the seal to their Web site as well.