Frequently Asked Questions

Common Reasons for Certified Domain Denial

Last Updated: September 26, 2006 4:37 PM

Domain name information cannot be found — If PTGWebDomains.com, through its automated and manual processes, is unable to locate contact information for the domain administrator, the Certified Domain request is denied.

Certified Domain request denied by domain administrator — If the domain administrator, technical contact, or registrant rejects the Certified Domain request upon receiving a domain authorization email message, the request is denied. All recipients of the domain authorization message must approve the request.

Fraud detected — If PTGWebDomains.com's fraud screening for the domain in question raises valid suspicion of fraud, the Certified Domain is denied.

Automated phone call cannot be completed — If no valid phone number is submitted or the requestor fails to answer the phone, the Certified Domain request is denied.