Frequently Asked Questions

Registering and Renewing Articles

Managing Your Auto Renewal Options

If you set your domains to auto renew, we will automatically bill your credit card on...

Renewing Your Domain Name

You can renew your domain name using your Account Manager. To Renew Your Domain...

Disabling the Automatic Renewal Feature for Your Domains

If your domains are set to renew automatically, we will bill your credit card on the...

What is the redemption grace period?

The redemption grace period is a 30-day window that occurs when a domain registrant...

What happens when my domain registration expires?

If your domain registration expires, we—the domain registrar—attempt to...

How can I renew my domain registration if my domain name is in the redemption period?

Please contact Customer Support to begin the redemption process. Please note that we...

Can I renew a domain registered with another registrar through your company?

Yes, you can renew through us now and not have to pay the other registrar's renewal...

Will my domain name be auctioned off if I allow its registration to expire?

Yes. If a domain registration expires, you have up to 12 days to renew the...

Should I enter valid contact information when registering a domain name?

ICANN, the governing body for domain names, requires valid contact information for...

Do you offer domain names in bulk quantities?

Yes. You can mix any domain extensions in your purchase. Bulk pricing is applied...

What is the Uniform Domain Name Dispute Resolution Policy?

ICANN's Uniform Domain Name Dispute Resolution Policy (UDRP) defines how to resolve...

What do I do if I have a trademark dispute?

Unfortunately, we cannot make any changes to the registrant fields without a legal...