Frequently Asked Questions

Pointing Your Domain Name to a Third-Party Host Company's Servers

Last Updated: March 28, 2007 2:30 PM

In order for a domain name to work with any hosting account, the domain name's DNS (Domain Name Servers) must be pointed to the hosting account's name servers. Your hosting company will provide the correct DNS addresses (minimum of 2). Frequently, hosting companies will also provide an IP address for the Name Servers. We do not require an IP, only the Name Servers.

To Modify the Name Servers for Your Domain Name Using the new Domain Control Center

  1. Log in to your Account Manager.
  2. From the Domain Names menu, select Manage Domains. The Domain Control Center opens.
  3. In your list of domain names, use the checkboxes to select the domain name you want to modify.
  4. Above your list of domain names, click Nameservers.
  5. On the Custom Name Servers tab, type in the name servers (at least 2) for your hosting account.
  6. Click OK.

Allow 4-8 hours for .COM and .NET domains and about 24-48 hours for all other domain extensions for the changes to take effect.